how to bean

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• set of rules, shared by a group of people, symbolic, not inherrited but learned subcolic, learned and shared culture
• ability to meet the demands effectively intelligence
• Capability of individ, group or org. to function effectively in an environment characterized by cultural diversity. cultural intelligence
• CQ1 motivation
• intrinsic interest internal
• extrinsic interest bigger picture
• self efficiency confidence
• just do it enactive mastory
• somebody perseus you verbal persuation
• i dont know how but ill try Vicarious learning
• asking someone how to do something epistemic
• being curious about someones feelings empathic
• energys spiritual mental emotional physiological
• CQ2 congnition
• cognition knowledge
• top iceberg objective culture
• bottom iceberg subjective culture
• individualism collectivism
• extend to which a person expects and accepts unequal power power distance
• comfort with uncertain and ambiguous situations uncertainty avoidance
• direct or indirect communication context
• doing being
• long term orientation time orientation
• economy, polotic, lega system objective culture
• religion, family, social system objective culture
• language, education, tech, art objective culture
• CQ3 metacognition
• metacognition planning
• taking time to prepare for a cross culturan encounter - anticipating how to approach people, topics and situations planning
• being in tune with whats going on in ourselves, other and environment awareness
• monitoring our interactions to see if our plans are expectations were appropriate checking
• strategy planning awareness checking
• thinking brain: responsible for thinking, problem solving and making decisions prefrontal cortex
• old brain: responsible for basic emotions and drive limbic system
• responsible for survival and fight/flight/freeze amygda
• automatic Default fast, effortless, out of voluntary control Heuristic & sshortcut system 1
• controlled, Deliberated Slow, deliberate, influenced by choice Deep thinking and analyses system 2
• automatic reactions to experiences trigger thinking feeling
• tendency to see outgroup members as more similarto one another than we see ingroup members stereotyping bias
• finding evidence that confirms one's beliefs & ignoring evideonce that dont support those confirmation bias
• making decision based on information that is readily available instead of on objective information availability bias
• overestimating the extent to which other agree with you, that your opinions are normal and that everyone thinks the same way false consensus bias
• Believing that one’s own errors or failures are justifiable due to external circumstances, but others’ errors are due to their character or internal factors are cause for greater concern. fundamental attribution error
• Perceiving people who are similar to you. more positively in group bias
• Perceiving people who are different from you more negatively. out group bias
• Having a hard time giving up on something (a strategy, an employee, a process) after investing time, money, or training, even though the investment can’t be recovered. sunk costs
• Making a different judgment based on whether the decision is presented as a gain or as a loss, despite having the same objective information. framing effect
• Cognitive bias stereotypes beliefs perfection
• emotional bias prejudice negative feelings
• behavioural bias discrimination negative actions
• heuristics can lead to cultural biases
• biases when manifested unconsciously are acts of discrimination
• we are mind masters, our mind creates categorias accept bias
• know bias, know triggers label biases
• call out stereotypes and nurture curiosity mitigate biases

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